Privacy Policy

We may collect the following types of information:

• a. Information You Provide: Name; Email address; Account login information; Booking details submitted for cashback; Payout information (such as PayPal email, Zelle details, or mailing address for checks)
• b. Automatically Collected Information: IP address; Browser type and device information; Cookies and similar tracking technologies; Usage data related to how you interact with our website

We use your information to:

• Create and manage your account
• Verify and track cashback eligibility
• Process cashback requests and payouts
• Communicate with you about bookings, cashback status, or support inquiries
• Prevent fraud, abuse, or unauthorized activity
• Improve our website and services
• We do not use your information for purposes unrelated to the myStayBonus service.

Booking information you submit is used solely to:

• Verify completed hotel stays
• Confirm commission eligibility with hotel partners or intermediaries
• Calculate cashback amounts
• Cashback eligibility and confirmation are subject to hotel or hotel group verification.

We may share limited information with:

• Hotel partners or intermediaries for booking and commission verification
• Service providers that help us operate the platform (such as hosting, analytics, or payment services)
• Legal authorities if required by law or to protect our rights
• We do not sell your personal information to third parties.

myStayBonus does not store full payment card details.

Payout information (such as PayPal or Zelle details) is used only for issuing cashback payments and is handled with reasonable security measures.

We use cookies and similar technologies to:

• Maintain login sessions
• Understand site usage
• Improve performance and user experience
• You may disable cookies through your browser settings, but some features of the site may not function properly.

We retain personal information only as long as necessary to:

• Provide our services
• Comply with legal and accounting obligations
• Resolve disputes and enforce agreements
• When information is no longer needed, it is securely deleted or anonymized.

You may:

• Access or update your account information
• Request deletion of your account (subject to legal or financial record requirements)
• Opt out of non-essential communications
• To make a request, please contact us using the information below.

We implement reasonable administrative, technical, and organizational measures to protect your information.

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

myStayBonus is not intended for users under the age of 18.

We do not knowingly collect personal information from minors.

If you access myStayBonus from outside the United States, you understand that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last Updated” date.

Continued use of the service after changes are posted constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or how we handle your information, please contact us at: support@mystaybonus.com